Terms & Conditions

Please read these Terms and Conditions carefully before using this website, purchasing any membership, service, programme, consultancy, event access, marketing service, digital product, or otherwise engaging with The Business Growth Collective ("BGC", "we", "us", or "our"). By accessing bgcollective.co.uk, making payment, joining any membership, attending any event, or using any service supplied by BGC, you agree to be legally bound by these Terms and Conditions in full. If you do not agree with these Terms, you must not use the website or any services provided.

1. About the Business

The Business Growth Collective operates as a business networking, marketing, consultancy, and business support organisation offering memberships, networking opportunities, strategic support, business development assistance, events, lead introductions, marketing services, educational resources, and related services. Unless expressly agreed in writing, BGC is not acting as a regulated financial advisor, legal advisor, investment advisor, recruitment agency, or fiduciary. All services are provided on a reasonable endeavours basis only.

2. No Guarantee of Results

You acknowledge and agree that BGC does not guarantee any business results whatsoever. This includes, without limitation, guarantees relating to lead generation, customer acquisition, networking success, conversion rates, sales performance, revenue increases, profitability, return on investment, social media growth, marketing performance, search engine rankings, advertising performance, referrals, investor interest, partnerships, business growth, or commercial success of any kind. Any testimonials, examples, projections, case studies, statistics, marketing materials, or statements made by BGC, its representatives, members, or affiliates are provided for illustrative and informational purposes only and must not be interpreted as promises, warranties, or guarantees of future performance.

You further acknowledge that business success depends on numerous factors outside the control of BGC, including market conditions, economic climate, competition, your own pricing structure, fulfilment capabilities, customer service standards, marketing implementation, responsiveness, staffing, industry demand, reputation, operational efficiency, and third-party platform behaviour. You accept full responsibility for all decisions made in relation to your business before, during, or after engagement with BGC.

3. Leads, Referrals, and Networking

Any leads, introductions, referrals, networking opportunities, business contacts, or customer enquiries provided by BGC are supplied without warranty or guarantee of any kind. BGC does not guarantee the quality, exclusivity, suitability, accuracy, responsiveness, purchasing intent, commercial viability, or conversion potential of any lead or referral. You acknowledge that leads may fail to respond, may already be known to you, may choose not to proceed, may engage competitors, may contain inaccuracies, or may not result in any commercial outcome.

BGC accepts no liability whatsoever for failed deals, missed opportunities, lost contracts, customer disputes, inaccurate information supplied by third parties, reputational damage, loss of profits, or unsuccessful business outcomes connected to any lead, introduction, referral, or networking interaction facilitated through BGC. You remain solely responsible for conducting your own due diligence before entering into any business arrangement.

4. Payments and Refunds

All payments made to BGC are non-refundable except where required by applicable law. This includes membership fees, event payments, consultancy fees, marketing retainers, subscriptions, deposits, digital product purchases, sponsorship payments, and any other charges incurred through engagement with BGC. No refunds, credits, partial refunds, compensation, or reversals will be provided in relation to dissatisfaction, perceived lack of value, failure to achieve results, lack of leads, business closure, personal circumstances, scheduling conflicts, non-attendance, unused memberships, technical issues outside our control, or failure to implement recommendations provided by BGC.

You agree not to initiate unjustified chargebacks, payment disputes, or reversals through your payment provider or financial institution. Where a chargeback or payment dispute is initiated, BGC reserves the right to suspend or terminate your access immediately, pursue debt recovery proceedings, recover administrative expenses, recover legal fees, and instruct third-party collection agencies where necessary.

5. Memberships

Memberships may be offered on a monthly, annual, rolling, promotional, fixed-term, invite-only, or bespoke basis. Membership fees are payable in advance and may renew automatically unless cancelled in accordance with any applicable notice period or cancellation procedure communicated at the time of purchase.

BGC reserves the right, at its sole discretion, to refuse applications, reject renewals, suspend access, terminate memberships, amend pricing, modify membership benefits, alter event access, restructure services, introduce additional fees, or remove any member whose conduct is considered abusive, disruptive, unlawful, harmful to the reputation of BGC, or otherwise inconsistent with the standards expected within the community.

Cancellation of membership does not entitle you to any refund and does not remove responsibility for outstanding payment obligations already incurred.

6. Marketing, Consultancy, and Business Services

Any consultancy, marketing, branding, SEO, paid advertising, social media management, automation, strategic guidance, website optimisation, email marketing, content creation, or business support service supplied by BGC is provided on a best-efforts basis only. BGC does not guarantee advertising performance, engagement levels, viral exposure, conversion rates, website traffic, search engine rankings, sales outcomes, or financial returns.

You acknowledge that third-party platforms including Google, Meta, Instagram, LinkedIn, TikTok, YouTube, and other providers may alter their policies, pricing, algorithms, functionality, or access rules without notice. BGC shall not be liable for platform outages, account suspensions, advertising restrictions, shadow bans, algorithm changes, policy enforcement decisions, or reduced visibility caused by external platforms.

7. Events and Networking Sessions

BGC may organise in-person or virtual networking events, workshops, meetings, webinars, conferences, or training sessions. Event schedules, venues, speakers, formats, dates, and agendas may change at any time without liability to BGC. We reserve the right to postpone, cancel, limit attendance, refuse entry, or remove attendees where reasonably necessary.

Participation in events is entirely at your own risk. BGC shall not be responsible for travel costs, accommodation expenses, parking fees, technical failures, missed opportunities, business losses, speaker cancellations, venue changes, personal injury, theft, property damage, or any other direct or indirect loss arising from attendance at or participation in events.

8. User Conduct

You agree not to use the website, services, events, systems, or community in any unlawful, abusive, fraudulent, harmful, or disruptive manner. This includes, but is not limited to, harassment, spamming members, distributing malicious software, scraping data, copying member information, sharing confidential material, attempting unauthorised access to systems, misrepresenting yourself or your business, infringing intellectual property rights, damaging the reputation of BGC, or using services for deceptive or illegal purposes.

BGC reserves the right to suspend, restrict, or permanently terminate access to any person or business suspected of breaching these Terms.

9. Intellectual Property

All intellectual property rights relating to the website, branding, systems, materials, templates, strategies, documents, videos, educational content, graphics, software, processes, and resources supplied by BGC remain the exclusive property of BGC unless otherwise stated in writing. You may not reproduce, copy, modify, distribute, sell, republish, license, reverse engineer, commercially exploit, or share any BGC materials without prior written consent.

Unauthorised use of BGC intellectual property may result in legal action.

10. Confidentiality

Any confidential, proprietary, or commercially sensitive information disclosed during membership, consultancy, networking activities, or service provision must be treated as strictly confidential. You agree not to disclose or misuse any internal systems, pricing information, business strategies, member data, commercial information, proprietary methods, or confidential communications obtained through engagement with BGC.

This obligation survives termination of membership or services.

11. Data Protection and GDPR

BGC processes personal data in accordance with applicable UK data protection legislation, including the UK GDPR and the Data Protection Act 2018. By engaging with BGC, you consent to the collection, storage, processing, and use of your information for legitimate business purposes including service delivery, communication, payment processing, event administration, marketing, and operational management.

BGC may use third-party software providers, customer relationship management systems, payment processors, cloud storage providers, communication platforms, and automation systems. While reasonable security measures are implemented, no online platform or transmission method can be guaranteed completely secure. You acknowledge and accept the inherent risks associated with internet communications and digital systems.

12. Limitation of Liability

To the fullest extent permitted by applicable law, The Business Growth Collective ("BGC") shall not be liable for any direct, indirect, incidental, special, consequential, punitive, or economic losses arising out of or connected with the use of our website, services, memberships, events, marketing services, networking opportunities, referrals, introductions, consultancy, digital products, or any other engagement with BGC, whether arising in contract, tort, negligence, breach of statutory duty, misrepresentation, restitution, or otherwise.

To the maximum extent permitted by law, BGC's total aggregate liability for any and all claims arising from or related to your use of the website or services shall not exceed the total amount paid by you to BGC during the three (3) month period immediately preceding the event giving rise to the claim.

Nothing within these Terms and Conditions shall exclude or limit liability where such exclusion or limitation would be unlawful, including liability for fraud, fraudulent misrepresentation, or death or personal injury caused directly by negligence where liability cannot legally be excluded under the laws of England and Wales.

13. Affiliate and Referral Disclaimer

Where BGC offers any form of referral, affiliate, commission-based, or incentive-based arrangement, such opportunities are provided on a strictly optional and non-guaranteed basis. BGC does not guarantee that any member, participant, or third party will receive referrals, affiliate income, commissions, leads, or any other financial benefit as a result of participation in the platform, membership, events, or services.

BGC accepts no liability for disputes between members, affiliates, or third parties regarding referral payments, commission calculations, tracking accuracy, missed referrals, delayed payments, or any perceived entitlement to earnings.

14. Sponsorship Disclaimer

From time to time, BGC may accept sponsorships, partnerships, promotional arrangements, or paid collaborations in relation to events, newsletters, digital content, or community activities. Any sponsorship does not constitute endorsement, approval, or verification of the sponsor's products, services, or business practices unless expressly stated in writing.

BGC makes no representation or warranty regarding the quality, suitability, legality, or performance of any sponsor, advertiser, or partner organisation. Engagement with any sponsor, offer, or third-party promotion is undertaken entirely at your own risk, and BGC shall not be liable for any loss, damage, dispute, or issue arising from such engagement.

15. Compliance with Advertising and Marketing Laws

You acknowledge and agree that you are solely responsible for ensuring that any marketing, advertising, promotional activity, or business communications you undertake as a result of or in connection with BGC services comply with all applicable laws, regulations, and industry standards in the United Kingdom and any other relevant jurisdiction.

Any guidance, training, strategies, or examples provided by BGC are for informational purposes only and must be adapted and implemented responsibly by you or your organisation. BGC shall not be liable for any penalties, claims, account suspensions, regulatory action, reputational damage, or losses arising from your marketing or advertising activities.